WeblioHub is an all-in-one web integration platform that lets you add an AI chatbot, contact form, newsletter, product reviews, cookie policy manager, and Shopify product sync to any website — no coding required.

How does the AI chatbot work?

Our AI chatbot is trained on your own documents, website content, and FAQs. It replies to visitors in their language 24/7, escalates to your inbox when needed, and reduces support workload by up to 80%.

Can I connect WeblioHub to my Shopify store?

Yes. Install WeblioHub from the Shopify App Store and your products, images, prices and stock sync automatically. You can map custom fields with AI, schedule syncs, and view detailed logs from your dashboard.

Do I need coding skills to install the widgets?

No. Every integration is a single script tag or a native Shopify install. Setup takes under 10 minutes and all customization happens through your dashboard.

Is WeblioHub GDPR and cookie-law compliant?

Yes. The Cookie Policy Manager blocks non-essential cookies until consent, stores consent proof, and provides visitor analytics — fully aligned with GDPR, CCPA and ePrivacy directives.

How much does WeblioHub cost?

There is a free plan with the essentials. Paid plans start at $14/month and unlock the full IO package: Shopify sync, custom CSS, team management, hidden branding and higher AI token quotas.

Which languages does the AI chatbot support?

The chatbot automatically detects the visitor's language and responds in the same language — including English, Turkish, German, Spanish, French, Arabic and 30+ more.

How is my data stored and secured?

Data is stored on Supabase (EU/US regions) with row-level security. Widget requests are protected with API keys and domain validation, and AI prompts are hardened against prompt-injection attacks.

Can I train the AI chatbot on my own content?

Yes. Upload PDFs, docs, or paste your FAQ/knowledge base directly. The chatbot uses that content as its primary source and cites answers based on what you provide.

How often does Shopify sync run?

You can sync manually anytime or schedule automatic syncs (hourly, daily, or custom cron). We batch 50 products per request and respect Shopify rate limits automatically.

Can I customize the widget design?

Absolutely. Change colors, position, greeting text, avatar and status labels from the dashboard. Paid plans also unlock Custom CSS for full brand alignment.

Do you offer team collaboration?

Yes. The IO package includes team management — invite unlimited teammates, share the same workspace, and manage roles from a single admin panel.

Can I cancel or change my plan anytime?

Yes. You can upgrade to a higher plan anytime; the remaining duration stacks. Downgrades take effect after your current period ends, so you keep every day you paid for.

Does WeblioHub work on non-Shopify websites?

Yes. Every widget works on WordPress, Wix, Webflow, custom HTML, React, or any site where you can paste a script tag. Shopify is one of many supported integrations.

Where can I find installation guides?

Our docs at /docs cover every integration step-by-step, plus FAQ and troubleshooting. For anything else, our support team replies within a few hours.

Is there a limit on AI chatbot messages?

Each paid plan includes a monthly AI token quota shown as a progress bar in your billing page. Non-AI features (contact form, newsletter, reviews) have no message limit.

Do I need approval from Meta or WeblioHub to connect WhatsApp?

No WeblioHub approval is needed. You use your own Meta app, which Meta does not require to go through App Review for your own number. Before messaging real customers, publish the app in Meta for Developers.

Can AI automatically reply to WhatsApp messages?

Yes. When AI auto-reply is on, the WeblioHub assistant answers WhatsApp messages using your Chatbot AI training. You can turn it off for a conversation and reply yourself from Messages.

Can I add a WhatsApp button to my website or Shopify store?

Yes. Turn on “Show on website” in the WhatsApp settings. The button opens a WhatsApp chat with your number, can prefill the first message and can be grouped with your chatbot and Telegram buttons or stacked beside them. No extra script is needed.

Why does WeblioHub require a permanent access token?

The token shown on Meta's API setup page expires after about 24 hours, which would silently stop replies. WeblioHub asks for a never-expiring System User token and warns you if a temporary token is used.

Is my WhatsApp data secure?

Your access token and app secret are stored encrypted. Every incoming webhook is verified with your app secret signature, each connection has its own webhook URL and verify token, and only events for your connected number are accepted.

How much does WhatsApp messaging cost?

WhatsApp Business Platform pricing is set and billed by Meta, separately from WeblioHub. AI replies use your WeblioHub token quota, the same as website chat.

WhatsApp Business integration with AI

Answer WhatsApp customers instantly — with AI and one inbox.

Connect your WhatsApp Business number through the official WhatsApp Cloud API, answer customers with AI trained on your website, reply from one inbox and add a WhatsApp button to your site or Shopify store.

Start free Read the setup guide

your-store.com

Questions? Message us on WhatsApp.

Your Store

Business account

Hi! Is the blue jacket available in M?

Yes, size M is in stock. Want me to send the product link?

Yes please 🙏

Your busiest channel, finally organized

What is WhatsApp integration in WeblioHub?

WeblioHub WhatsApp integration connects a WhatsApp Business number to WeblioHub through the official Meta WhatsApp Cloud API. Incoming WhatsApp messages land in WeblioHub Messages next to website chat and Telegram, the same AI assistant that powers your website chatbot can answer them automatically, and your team can reply manually at any time. A WhatsApp button can also be shown on your website with the WeblioHub code you already installed.

Official WhatsApp Cloud API

Your number is connected through your own Meta app on the official WhatsApp Business Platform — no unofficial bridges, no phone kept online.

AI replies trained on your business

WhatsApp replies follow your Chatbot AI training — the same knowledge, tone and token quota you use on your website.

One inbox for every channel

WhatsApp, website chat and Telegram conversations sit together in Messages with a channel filter and WhatsApp label.

WhatsApp button for your website

Show a click-to-chat WhatsApp button with an optional prefilled message, grouped with your chatbot or stacked beside it.

Works in the Shopify app

Shopify merchants connect WhatsApp from the WeblioHub Shopify app, and the button appears through the WeblioHub theme extension.

Secure by design

Access tokens and app secrets are stored encrypted, every webhook is signature-checked and each connection gets its own webhook URL.

Messages

AllWhatsApp

+44 •••• 2190

Web

site visitor

@store_buyer

+44 •••• 2190

WhatsApp conversation

AI Auto-Reply: On

Do you ship to Germany?

Yes! Delivery to Germany takes 3–5 business days and is free over €50.

✓✓ Delivered

WhatsApp, website and Telegram together

Let AI handle the questions, step in when it matters.

Customers write on WhatsApp the way they already do. WeblioHub answers with the assistant trained on your products and policies, shows every conversation in Messages and lets your team take over with one click.

AI auto-reply on/off per chat

Manual replies from the panel

Delivery status ticks

Conversation summaries

Key facts

Uses the official Meta WhatsApp Cloud API with your own Meta app.
Setup takes about 10–15 minutes; no approval from WeblioHub is needed.
Meta's free test number can be used to try the flow before connecting a real number.
AI replies use the same training and token quota as the WeblioHub website chatbot.
Free-form replies are possible within 24 hours of the customer's last message (WhatsApp rule).
Available in the WeblioHub web dashboard and the WeblioHub Shopify app.

WhatsApp vs. website chat vs. Telegram

	Website chat	WhatsApp	Telegram
Where customers write	Chat widget on your site	Their own WhatsApp app	Their own Telegram app
Conversation continues after they leave	While the tab is open	Yes, on their phone	Yes, on their phone
AI auto-reply	Yes	Yes	Yes
Website button	Chat bubble	Click-to-chat button	Bot link button
What you connect	WeblioHub script	WhatsApp Business number (Cloud API)	Telegram bot token

All three channels share one inbox and one AI assistant. See also AI chatbot and Telegram integration.

About 10–15 minutes

How to connect WhatsApp Business to WeblioHub

Create a Meta app

In Meta for Developers, create an app with the use case “Connect with customers through WhatsApp”. No WeblioHub review is required.

Copy your IDs, token and secret

Copy the Phone number ID and WhatsApp Business Account ID, create a never-expiring System User token and copy the App secret.

Connect in WeblioHub

Paste the four values in Settings → Chatbot → WhatsApp. WeblioHub verifies them with Meta and shows your number.

Add the webhook and go live

Paste the Callback URL and Verify token into Meta, subscribe to messages and publish your Meta app.

Step-by-step guide with links to every Meta page

Built safely on your own Meta app

Your WhatsApp number stays in your Meta Business account. WeblioHub only receives what it needs to deliver and answer messages.

Encrypted credentials

Access token and app secret are encrypted at rest and never shown again in the panel.

Signed webhooks

Each incoming event is checked against your app secret signature before it is processed.

No expiring tokens

WeblioHub checks token expiry with Meta and asks for a never-expiring System User token.

WhatsApp integration FAQ

Common questions about connecting WhatsApp Business with WeblioHub.

Bring WhatsApp into your customer support flow.

Connect your number, let AI answer and manage every WhatsApp conversation from WeblioHub.

Start free Setup guide